Shipping & Delivery
At Luxe by Kan, we're committed to providing you with a seamless shopping experience. We understand that prompt delivery is essential, and we strive to meet your expectations. Here's everything you need to know about our shipping and delivery process:
Delivery Timings:
We aim to deliver all our products within India within 7 to 19 working days.
In some cases, due to factors like custom clearance and product availability, deliveries may take up to 22 working days.
You'll receive a tracking link via email as soon as your order is dispatched, allowing you to stay updated on the delivery status.
Direct from the UK:
- We take pride in offering you a wide range of authentic, high-end products sourced directly from renowned global brands and authorized retailers.
- To ensure authenticity and quality, all our products are shipped directly from our warehouse in the UK.
SHIPPING POLICY: Fees
- A flat rate of INR 150/- is applied to all orders pan India.
- Shipping is FREE on orders INR 15,000/- and over.
PAYMENT OPTIONS: Accepted Mode of Payment
- Luxe by Kan accepts payment by the following credit and debit cards:
Visa, Visa Debit, MasterCard, American Express.
UPI
Delivery Partner:
We have partnered with Bluedart, Xpressbees, Shiprocket & Delhivery for all our deliveries pan India.
Cancellation Policy:
At Luxe by Kan, we take pride in offering you curated selections of luxury beauty products directly from the UK. To ensure that you receive the freshest and most authentic items, orders are specially arranged with the brands on your behalf.
No Cancellation Policy:
Due to the personalized nature of our service and the direct shipment from the UK, we regret to inform you that cancellations cannot be accommodated once an order is placed. We appreciate your understanding and cooperation.
Return Policy:
- We offer hassle-free returns for items that are defective or not as described.
- For more details on our return policy, please visit our Return Policy page (https://luxebykan.com/pages/return-policy)