Privacy policy

 

At Luxe by Kan, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website, services, and products. By using our services, you agree to the practices described in this policy.

 

Luxe by Kan is an independent marketplace that curates and resells luxury products sourced from trusted third-party suppliers. We are not affiliated, associated, or officially partnered with the brands listed on our website.

Information We Collect:

1. Personal Information: We may collect personal details such as your name, address, email, phone number, and payment information when you place an order or contact us for support.

2. Device Information: We gather information about your device, including your IP address, browser type, operating system, and device identifiers.

3. Cookies: Our website uses cookies to enhance your browsing experience. These cookies may collect data about your preferences, online activity, and interactions with our site.

4. Usage Data: We may collect information about how you use our website and services, including pages visited, products viewed, and actions taken.

How We Use Your Information:

1. Order Fulfillment: We use your personal information to process and fulfill your orders, including shipping, payment processing, and delivery.

2. Customer Support: Your contact details may be used to respond to your inquiries, provide assistance, and resolve issues.

3. Marketing: With your consent, we may send you promotional materials, offers, and updates about our products and services. You have the option to opt out of these communications at any time.

4. Website Improvement: We use usage data and cookies to analyze and enhance your experience on our website, improve our products, and optimize our marketing efforts.

Information Sharing:

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted partners and service providers who assist us in operations such as payment processing, shipping, and marketing.

Data Security:

We employ industry-standard security measures to protect your personal information. These include encryption, firewalls, access controls, and regular security assessments.

Your Choices:

You have the right to access, correct, or delete your personal information. You can also opt out of marketing communications at any time. To exercise these rights or to request information about the data we hold, please contact us at info@luxebykan.com.

Children's Privacy:

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect data from children.

 

Cookies and Analytics

We use cookies and third-party analytics tools (such as Google Analytics and Meta Pixels) to better understand user behavior and optimize your experience on our website. You can manage your cookie preferences through your browser settings.

 

Data Security

We follow strict protocols to protect your data using SSL encryption, secure payment gateways, and access-limited databases. While we take all reasonable precautions, no method of transmission is 100% secure.

Your Rights

You have the right to:

 

  • Request a copy of the data we store about you

  • Correct or update your personal information

  • Request deletion of your data from our records (except for those required to process orders or for legal compliance)

 

Brand Ownership & Third-Party Trademarks


All third-party trademarks (including brand names, logos, and product names) displayed on this website are the property of their respective owners. Their use is strictly for identification and descriptive purposes only. Luxe by Kan does not claim ownership, partnership, or endorsement from any of the brands featured unless explicitly stated.

Product Authenticity & Sourcing

All products sold on Luxe by Kan are 100% authentic. Our items are sourced from trusted global distributors, verified suppliers, or authorized retailers. We conduct internal quality checks but do not alter, modify, or repackage any branded products.

 

Changes to this Policy:

Luxe by Kan may update this Privacy Policy to reflect changes in our practices or for legal reasons. Any updates will be posted on our website, and the revised policy will be effective immediately upon posting.

Contact Us:

If you have any questions or concerns regarding our Privacy Policy or the handling of your personal information, please contact us at info@luxebykan.com. We are committed to addressing your inquiries promptly and professionally.

Thank you for entrusting Luxe by Kan with your personal information. We are dedicated to ensuring that your privacy is protected and your data is handled responsibly.

Last Updated: 10 September 2023